Enterprise .NET development agency for aged care, healthcare & regulated SaaS.
We build and modernise mission-critical .NET systems for Australian organisations that depend on reliability, data accuracy, security, SQL Server performance, and regulatory confidence.
Built for regulated, data-critical Australian organisations
Our .NET development company supports complex environments where data quality, integration reliability, and compliance traceability matter more than surface-level feature delivery.
Engineering the systems your organisation depends on
Focused capability across enterprise .NET development, SQL Server consulting Australia, system integration, SSO, Email Watcher automation, healthcare SaaS platforms, and legacy modernisation.
Enterprise .NET Engineering
Architecture, delivery, and modernisation for mission-critical .NET systems used by healthcare, aged care, and enterprise SaaS organisations.
- .NET 8, ASP.NET Core, APIs, background services
- Domain-driven design and clean architecture
- Production observability, testing, and CI/CD
SQL Server Optimisation
Deep SQL Server consulting Australia expertise for reporting workloads, compliance systems, and high-volume transactional platforms.
- Execution plan analysis and query tuning
- Index strategy, blocking, deadlock, and wait-stat analysis
- Capacity planning for NQIP and reporting peaks
SSO & Identity Engineering
Secure single sign-on and identity architecture for multi-tenant healthcare SaaS, enterprise portals, and provider ecosystems.
- Microsoft Entra ID, Okta, AWS Cognito, and custom identity integration
- OAuth2, OpenID Connect, SAML, RBAC, MFA, and tenant-aware access
- Tenant isolation and audit-ready access control
Email Watcher Automation
Reliable email ingestion and workflow automation for compliance submissions, incident routing, approvals, and operational triage.
- Mailbox monitoring, parsing, routing, and exception handling
- Secure document intake and workflow triggers
- Audit trails for regulated operational processes
Healthcare SaaS Platforms
Healthcare-grade SaaS systems engineered for regulated data, multi-site operations, identity, integrations, and long-term maintainability.
- Multi-tenant architecture and secure data boundaries
- Azure cloud, API gateway, queues, and background processing
- Integration with clinical, finance, and provider systems
Server Management & Release Engineering
Operational engineering for hosting environments, deployment pipelines, release governance, monitoring, and production support.
- Windows Server, IIS, Azure hosting, and environment management
- CI/CD pipelines, release notes, rollback plans, and deployment approvals
- Monitoring, logging, certificate renewals, and operational runbooks
Why enterprise clients choose AgedTech AU
We combine specialist .NET development Australia capability with aged care and healthcare domain knowledge, production engineering discipline, and secure delivery practices.
Focused on aged care and healthcare
We understand regulated workflows, quality indicator reporting, incident management, resident data, and the operational pressure behind Australian care environments.
Senior .NET engineering depth
Your project is handled by engineers experienced in enterprise .NET, SQL Server, Azure, SSO, integration architecture, and legacy modernisation.
Production-first delivery
We design for uptime, supportability, observability, automated testing, audit trails, and long operational lifespans from the beginning.
Not a generic outsourcing team
AgedTech AU is positioned as an enterprise engineering partner, focused on durable outcomes rather than low-cost task execution.
Secure remote development for regulated environments
We can work remotely while respecting enterprise access controls and healthcare-grade governance. For client environments, we support VPN-secured access, MFA, SSO, Okta, AWS Cognito, Microsoft Entra ID, least-privilege permissions, and controlled separation between development and production.
Security, operations, and release practices
- VPN-secured remote development access for approved client environments
- MFA-protected accounts and least-privilege permissions
- Microsoft Entra ID, Okta, AWS Cognito, OAuth2, OpenID Connect, and SAML integration
- Separate development, staging, and production access boundaries
- No unnecessary production data access during engineering delivery
- Pull-request based change control with traceable deployment history
- Controlled production releases with rollback plans, release notes, and environment checks
Purpose-built for Australian aged care compliance and quality systems
Aged care software development Australia requires knowledge of provider operations, government reporting obligations, resident data, quality indicators, incident workflows, and multi-facility complexity.
What we engineer for aged care providers
- Quality indicator collection, validation, benchmarking, and submission support
- SIRS incident capture, escalation, workflow routing, and audit evidence
- Resident, facility, staff, finance, and clinical system integration
- Email Watcher workflows for document intake, approvals, alerts, and triage
- SQL Server performance engineering for high-volume reporting windows
- Secure identity, role-based access, tenant isolation, and compliance logging
Core aged care quality & compliance solutions
The core of Australian aged care quality and compliance systems is a data loop: collect → aggregate → benchmark → improve. Audit and Survey capture structured quality data from different dimensions; QI manages cyclical programs such as NQIP; Benchmark compares provider performance against industry reference levels to inform PCI improvement actions. We have long-term engineering experience building and maintaining all four module types in production.
Compliance Audit & Assessment
Configurable audit tools supporting multiple parts, questions, and dynamic field validation—with built-in formula calculation and conditional logic. Covers entry, review, and locking workflows, summary reporting, completion-rate tracking, and multi-level group oversight.
Learn more →Satisfaction & Feedback Surveys
Supports lightweight Consumer Pulse surveys and common aged care scenarios such as Relatives Feedback Surveys. Covers sample management, email distribution, proxy completion, and response-rate tracking—with both simplified survey UI and standard data-entry interfaces.
Learn more →Quality Indicators (NQIP)
Deep familiarity with NQIP and National QI Program business context, supporting monthly and quarterly collection cycles. Handles complex indicator models with multiple sheets, stages, and special field rules—with data linkage to NACMQIP mandatory indicators and incident management modules.
Learn more →Industry Benchmarking & Analytics
Supports completion-rate benchmarking, score benchmarking, and prevalence distribution analysis to identify indicators and providers below industry reference levels. Enables intra-group facility comparison with complex statistical and visual reporting.
Learn more →Quality, compliance, incident and improvement systems
Beyond the four core modules, we also engineer NACMQIP integration, SIRS incident management, PCI continuous improvement, and resident master data synchronisation.
NACMQIP & Third-Party Data Integration
Mandatory quality indicator integration is not sustainable as a manual process. We build reliable data pipelines and exception handling.
- Integration with pharmacy and clinical systems such as BestMed-style medication data sources
- Configurable scheduled jobs, retry policies, integration logs, and audit trails
- Indicator mapping, facility matching, anomaly handling, and data backfill workflows
- Pluggable multi-client integration architecture for software vendors and aged care groups
SIRS & Incident Management Systems
Operational incident platforms that are configurable, auditable, reportable, and linked to quality improvement.
- Configurable incident types, severity levels, SAC ratings, priorities, and activity records
- Workflow support aligned to SIRS-related requirements and provider governance
- Incident registers, management reports, exports, archives, and evidence capture
- Connection between incidents, quality indicators, actions, and improvement items
PCI Continuous Improvement Loops
Quality data is only valuable when issues can be assigned, tracked, reviewed, and closed through a disciplined improvement cycle.
- Improvement item lifecycle management from issue identification to closure
- Links between tools, issues, incidents, quality indicators, and corrective actions
- Group-level progress summaries, heat maps, trends, and executive reporting views
- Practical governance workflows for teams that need more than data collection
Resident, Staff & Master Data Integration
Reliable synchronisation with aged care CMS, operational systems, identity providers, and REST API ecosystems.
- Integration with eCase-style aged care CMS and other resident or facility master data systems
- OAuth2/API synchronisation, scheduled jobs, incremental updates, and field cleansing
- Multi-facility mapping, conflict handling, user synchronisation, and permission linkage
- Integration with Okta, Azure AD, email systems, and other enterprise REST APIs
Complaints & Feedback Management
Configurable complaint and feedback workflows linked to quality improvement and governance reporting.
- Complaint categorisation, confidential handling, and whistleblower workflows
- Evidence trails and escalation paths aligned to provider governance
- Automatic feedback into quality indicators, improvement items, or governance reports
- Integration with survey and audit modules for end-to-end feedback loops
Reliability, scale, and operational confidence
We present outcomes by capability, not product screenshots. The goal is durable enterprise engineering that keeps operating accurately long after launch.
A proven enterprise-grade technology stack
We work with real production technologies used in aged care and healthcare SaaS platforms, from legacy .NET Framework and WebForms through to modern APIs, integration jobs, reporting engines, identity, cloud hosting, and Azure AI.
The hard problems we are built for
Aged care software is rarely a small CRUD application. The hard parts are historic data, multi-tenant hierarchy, configurable rules, complex reporting, integrations, edge cases, and safe long-term maintenance.
Large production systems
We are comfortable in codebases with thousands of files, hundreds of domain models, long-running background jobs, historic data, edge cases, and ongoing operational maintenance.
Multi-tenant group architecture
Customer to facility hierarchies, fine-grained permissions, tenant-specific rules, and reporting boundaries are typical B2B aged care software concerns we know how to engineer.
Complex reporting engines
NQIP-style reporting is not simple table display. It involves aggregation, grouping, benchmarking, small cohort analysis, exports, locking, and repeatable audit logic.
Legacy system modernisation
We can modernise .NET Framework monoliths by gradually extracting Core APIs and new modules without interrupting production operations.
Configurable business engines
Dynamic formulas, validation rules, conditional logic, workflows, and customer-specific rules are essential when regulation changes and provider requirements differ.
Built for teams that need aged care domain knowledge and deep .NET engineering
We can work as a project delivery team, long-term maintenance partner, integration specialist, technical advisor, or remote/hybrid engineering partner for regulated software environments.
- Aged care groups building or upgrading internal systems
- Quality and compliance software companies needing deep .NET capability
- System integrators needing aged care domain and engineering depth
- Healthcare SaaS teams building regulated platforms and integration-heavy products
- Startups entering aged care technology and wanting to avoid costly architecture mistakes
Outcomes across Survey, Audit, QI and Benchmark
Representative engagements across the four pillars of aged care quality management—with corresponding solution modules on our Solutions page.
Configurable Survey Platform for Multi-Site Aged Care Operations
Built a configurable survey engine for a national aged care group across 40+ sites—supporting resident, family, and staff surveys with email distribution, proxy completion, sample control, and QI linkage.
Read case study →Aged Care · Audit & ComplianceDynamic Audit Tooling for Internal Quality Assurance Programmes
Delivered configurable audit tools with multi-part assessments, dynamic validation, formula logic, review-and-lock workflows, and group-level summary reporting for internal QA and compliance programmes.
Read case study →Aged Care · Quality IndicatorsEnterprise QI Platform for NQIP and National QI Programmes
Implemented cyclical quality indicator collection, validation, locking, and group aggregation for 80+ indicators across a multi-state aged care group—aligned to NQIP and National QI Programme requirements.
Read case study →Aged Care · Benchmark AnalyticsBenchmark Analytics Engine for Quality Performance Comparison
Built a benchmarking layer comparing provider performance against industry reference levels—with completion-rate, score, and prevalence analysis to identify underperforming indicators and drive PCI improvement actions.
Read case study →Trusted by teams responsible for critical systems
Representative partner feedback from senior technology and delivery leaders in regulated Australian environments.
“AgedTech AU brought the senior engineering discipline we needed. They understood our aged care compliance environment and translated complex reporting requirements into a stable, maintainable platform.”Chief Technology Officer
National Aged Care Provider
“Their SQL Server consulting team found performance issues our internal teams had been chasing for months. Reporting jobs that once missed SLA windows became predictable and reliable.”Head of Data Platforms
Healthcare Software Vendor
“The team modernised legacy .NET components without forcing a disruptive rewrite. The result was better release cadence, cleaner architecture, and far less operational risk.”Program Director
Enterprise Health Organisation
Try AgedTech AU for one week at no cost
Use the 1-week free engineering trial to validate fit, review your aged care or healthcare platform requirements, and see how our .NET, SQL Server, integration, and release engineering capability works in practice.
Claim the 1-Week Free Trial